IT support on site and remote, at rates you can see up front.
On site in Nelspruit and Riverside with no call-out fee, up to 100 km out with one, and remote wherever you are. Pay by the hour or save with a prepaid bundle.
The everyday IT a small business runs on.
Computers and laptops
Setup, repairs, upgrades and software problems.
Networks and Wi-Fi
Routers, cabling, coverage and connection problems.
Email and backups
Mailbox setup on every device, and backups you can rely on.
Security and updates
Antivirus, patching and password management.
Simple hourly rates. No retainer needed.
Billed in 15-minute blocks. We connect to your computer and fix it while you watch.
No call-out fee within Nelspruit and Riverside. Further out, a call-out fee by distance applies.
Evenings, weekends and public holidays, outside our normal opening hours.
Call-out fee
| Distance from Nelspruit | Fee per visit |
|---|---|
| Up to 20 km | R350 |
| 20 to 50 km | R650 |
| 50 to 100 km | R1,100 |
| Over 100 km | R12 per km |
Only charged outside Nelspruit and Riverside. If the distance means the work can't be completed within the expected timeframe, additional charges may apply for an overnight stay. Any toll fees on the route are charged in addition.
Prepaid hour bundles
| Bundle | Price | Works out to |
|---|---|---|
| 5 hours | R2,100 | R420 an hour |
| 10 hours | R3,990 | R399 an hour |
| 20 hours | R7,500 | R375 an hour |
Use the hours for remote or on-site work. Hours don't expire. Call-out fees are charged separately.
Darkblue is not a VAT vendor, so no VAT is added to these rates.
The brands we work with.
Something not working?
Tell us what is wrong and where you are, and we will let you know whether we can fix it remotely or need to come out.
